SupportCALL iSP Settings
Most of these settings should be auto-detected, but in case you need to manually setup your devices here are the settings you might need.
Mail Client Manual Settings
If you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below.
Secure SSL/TLS Settings (Recommended)
| Setting |
Value |
| Username |
johndoe@supportcall.co.za |
| Password |
Use the email account's password. |
| Incoming Server (IMAP) |
mail.supportcall.co.za | Port: 993 |
| Incoming Server (POP3) |
mail.supportcall.co.za | Port: 995 |
| Outgoing Server (SMTP) |
mail.supportcall.co.za | Port: 465 |
Non-SSL/TLS Settings (NOT Recommended)
| Setting |
Value |
| Username |
johndoe@supportcall.co.za |
| Password |
Use the email account's password. |
| Incoming Server (IMAP) |
mail.supportcall.co.za | Port: 143 |
| Incoming Server (POP3) |
mail.supportcall.co.za | Port: 110 |
| Outgoing Server (SMTP) |
mail.supportcall.co.za | Port: 587 |
ISP Specific Mail Settings
| ISP |
SMTP Server |
Port |
| MTN |
smtp.mtn.co.za |
25 |
| Vodacom |
smtp.vodacom.co.za |
25 |
| Afrihost |
smtp.afrihost.co.za |
25 |
DNS Settings
| Primary DNS |
Secondary DNS |
| 1.1.1.1 |
1.0.0.1 |
| 8.8.8.8 |
8.8.4.4 |
| 196.25.1.1 |
196.43.1.9 |
Note: Ensure all settings are correctly applied to avoid connectivity issues.
Mobile Settings
If you are making use of SupportCALL provided Mobile Data, please add and use the following APN settings.
(if you are battling to read the above image, simple right click and select OPEN IN NEW WINDOW)