SupportCALL Remote

Contact us on +27(0)87 702 6537

or WhatsApp messanger +27(0)78 862 0716

or Signal messanger SupportCALL.01

• Allow us to guide you to a resolution.
• Download and run the required support application.
• Sit back and watch the technician work.
• You can always disconnect any active session if you feel unsafe at any time.

Option 1 - Call Us

Direct Call

• Contact the Call Centre by phone.

Option 2 - Log a Ticket

Ticket Request Support

• Email: support@supportcall.co.za
• Download and run the required support application.
• Sit back and watch the technician work.

SupportDesk

Windows x64: Download (Run as Administrator via PowerShell)

Android: Download

SupportDesk GitHub | Download Site

Remember to allow traffic through your Antivirus and Firewall if needed.

SupportCALL tacticalRMM

Windows Workstation/Desktop x64: Download (Right click, run as Administrator)

Windows Server x64: Download (Right click, run as Administrator)

Remember to allow traffic through your Antivirus and Firewall if needed.

SupportCALL W.system

We will deploy the W.system remotely once our tacticalRMM (above here) has been installed.

Google Remote Desktop Support

Client: Download

Web Client: Run in Browser

Ensure you are logged into your Google account to enable remote desktop support.

Click [+ Generate Code] and provide it to the support technician. The code is valid for 5 minutes.

AnyDesk - No Longer Supported

Download AnyDesk

Ensure firewall and antivirus allow the connection.

TeamViewer - No Longer Supported

Download Latest TeamViewer

TeamViewer v14 Portable (Extract & Run as Portable)

TeamViewer v14 QuickSupport

TeamViewer v12 Portable

TeamViewer v12 QuickSupport